Course curriculum

  • 1

    Public Access Link (Perspective)

    • Introduction to PAL (ADMIN/USER)

    • Navigating in PAL (ADMIN/USER)

    • Submission of PAL requests (ADMIN/USER)

    • Document Delivery (ADMIN/USER)

    • Summary (ADMIN/USER)

    • Knowledge Check #1

  • 2

    AX/FX User Fundamentals

    • Creating PAL User

    • Automated Correspondence

    • Requester Messaging

    • Summary

    • Knowledge Check #2

  • 3

    AX/FX Administrator Fundamentals

    • System Configurations

    • Requester Messaging

    • Summary

    • Knowledge Check #3

  • 4

    PAL Administrator Fundamentals

    • PAL Configuration Application

    • PAL Payments

    • User Support

    • Templates/Automated Correspondence

    • Reading Rooms

    • Audit Logs

    • Summary PAL Administrator Fundamentals

    • Knowledge Check #4

  • 5

    [Summary]

    • User Fundamentals

    • AX/FX Administrator Fundamentals

    • Knowledge Check #5

  • 6

    Conclusion

    • Learner Reflection

    • Share Your Feedback